Genesis Wellness Products Trading Inc. (“Genesis”) is committed to protecting the privacy and personal information of its members, customers, distributors, and business partners. This Privacy Policy establishes the rules for collecting, using, storing, processing, and protecting personal information in connection with the Genesis MLM System and the company's business operations. Genesis shall handle all personal information responsibly and in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable regulations.
Purpose of This Policy
Personal Information Collected
- Full name, contact number, email address, and residential or delivery address.
- Membership identification number, sponsor details, and referral records.
- Product orders, purchase history, payment records, discounts, and incentives.
- Membership level, organizational position, and qualification records.
- Payment details necessary to process transactions and release incentives.
- Other information reasonably necessary for legitimate business purposes.
Purpose of Collecting Personal Information
- Membership registration, identification, and account administration.
- Processing product orders, deliveries, payments, and customer service requests.
- Recording sponsorships, referrals, organizational relationships, and membership advancement.
- Computing and releasing qualified discounts, referral incentives, and other benefits.
- Communicating official announcements, product updates, and relevant business information.
- Preventing fraudulent transactions, duplicate accounts, and unauthorized claims.
- Complying with legal, accounting, tax, regulatory, and reporting obligations.
- Improving the company's products, services, and membership system.
Consent and Lawful Processing
Confidentiality of Member Information
- Disclose another member's phone number, address, email, purchase history, or payment information without proper authorization or lawful basis.
- Use membership records for unauthorized solicitation, harassment, or unrelated commercial activities.
- Publish screenshots, membership lists, transaction records, or personal information in social media groups without proper authorization.
- Access another member's account or records without permission.
Use of Referral and Organizational Information
Disclosure and Sharing of Information
- Authorized Genesis personnel.
- Payment processors, delivery providers, IT service providers, and system administrators.
- Accountants, auditors, legal advisers, and other professional service providers.
- Government agencies and regulatory authorities when required or legally authorized.
Data Security
- Password protection and access controls.
- Limiting access to authorized personnel.
- Secure storage of membership and transaction records.
- Staff and member education on privacy and confidentiality.
- Regular review of security practices and incident-response procedures.
Data Retention and Disposal
Rights of Members and Customers
- The right to be informed about the processing of their personal information.
- The right to access their personal information.
- The right to request correction of inaccurate or outdated information.
- The right to object to certain forms of processing.
- The right to request erasure or blocking when legally justified.
- The right to data portability, when applicable.
- The right to lodge a complaint with the National Privacy Commission.
- The right to claim damages when legally warranted.
Privacy of Minors
Privacy Breaches and Complaints
Changes to This Policy
Privacy Contact
Acknowledgment
Official Data Protection Officer & Privacy Contacts
Section 14 • Official channels for privacy inquiries, requests, and DPA notifications
Protecting Your Privacy. Building Trust. Promoting Wellness.
By registering with or using the Genesis MLM System, members acknowledge that they have been informed of this Privacy Policy. Any consent required for specific processing activities shall be obtained separately when necessary.
This policy has been prepared in accordance with the regulatory standards of the Philippine Data Privacy Act of 2012 (RA 10173). Authorized administrators and operational stakeholders must observe the following pre-implementation protocols:
- Fill in the official privacy contact details and designate the responsible Data Protection Officer, as applicable.
- Publish the policy on the Genesis website and membership registration platform.
- Provide a separate privacy notice or consent mechanism where required, especially for marketing communications, optional data uses, and sensitive personal information.
- Review how the MLM platform stores sponsor relationships, purchase records, commission computations, and payment details.
- Have the final policy reviewed for compliance with the Data Privacy Act and applicable National Privacy Commission issuances.
- This is a proposed policy template, not a certification of compliance. Genesis's actual data practices should match what the policy promises.